Quiz machine maintenance doesn’t have to place huge demands
on your time, especially if you adopt a ‘little and often’ approach to avoid
any major problems developing.
Some quiz machine
maintenance you can take care of yourself as part of your daily or weekly
tasks, while other aspects are best left to the professionals – so call in a
Manco engineer if you’re not sure on 0161 870 7777 and we’ll be on the scene
ready to help.
Here are some common quiz machine maintenance tasks to put
on your schedule, to keep your pub quiz machines running
at their best for as long as possible.
1. Clean the case and screen
Give the exterior casing a quick clean regularly – either as
part of your daily closing time routine, or at least once a week.
Take care when cleaning the screen, so as not to damage the
touchscreen functionality, but it’s important to remove any dirt and greasy
finger marks so it continues working well.
2. Check the coin slot
Make sure the coin slot is working correctly for all
denominations, as well as the bank note feeder if your quiz machine has one.
If your quiz machine is a few years old, make sure it has
been updated or upgraded to accept the 12-sided £1 coin and polymer banknotes,
so you’re not rejecting potential revenues.
3. Update the games
Quiz machines need a network connection in order to update
the games and the question packs – which can prevent players from learning the
answers by heart!
If possible, give your quiz machine a permanent network
connection, and regularly check that it is correctly installing any available
updates to offer the latest games and new questions.
4. Have a go!
The best way to check if a quiz machine is working is to try
playing the games. Look for any parts of the touchscreen that aren’t
responding, visible glitches on the screen, sound problems or games that don’t
load correctly.
Having a go yourself gives you a first-person taste of the
player experience, so make it part of your regular quiz machine maintenance and
you’ll be able to tell if anything isn’t quite right with your machine before
it becomes noticeable to your customers.
5. Planned and responsive maintenance
Finally, speak to your Manco engineer about a planned
maintenance schedule and keep our number handy in case you need to book an
emergency callout.
We can fix many minor problems on-site and can supply
temporary and permanent replacement quiz machines if yours suffers a major
malfunction – so whatever goes wrong, we’re your best call in a crisis.